Refund policy
Return and Refund Policy
At Nila Home Food, we strive to provide our customers with high-quality products and exceptional service. If for any reason you are not completely satisfied with your purchase, we are here to help. Please read our return and refund policy carefully.
Returns:
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Eligibility: You may request for a return of both opened and unopened products within 3 days from the delivery date. (We provide 10 days return policy)
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Proof of Purchase: A valid proof of purchase is required for all returns.
Refunds and Replacements:
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Process: Once we receive your returned item, we will notify you of the credited of your refund or replacement.
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Approval: If approved, you can choose to receive a refund, which will be credited to your original method of payment within 7 working days, or a replacement within 7 working days.
Contact Us: If you have any questions about our return and refund policy, please contact our customer service team at admin@thozhimillets.com
Thank you for shopping with Thozhi Millets. We appreciate your business and are committed to your satisfaction.